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Managed Print Services

Managed Care Services

Our Managed Care Services program is multi-layered, and begins with Remote Device Management and Monitoring of all your Copier Connection covered devices, whether purchased from us or not. We utilize web-based software designed to keep us tuned-in to your equipment and stay ahead of problems – sometimes even before they happen! We offer this as well as full Network IT Support Contracts for companies of any size and scope, in any type of networked environment. There are many levels of support to consider when it comes to Managed Care Services, so please Email Us or contact any of our in-house sales staff at 978-462-2679 for complete details.

Maintenance Agreements

Your office equipment is an important investment and integral to the successful and continuous operation of your business. Our Maintenance Agreements come in various levels of Coverage ranging from Labor Only to All-inclusive. Our support system is designed to respond to your emergency service request in less than 4 hours. Our Web-based Remote Support Program enables us to repair nearly half of all incoming calls within minutes. Please ask about all of these available support programs when you speak to one of our knowledgeable Customer Care Representatives, they will be happy to answer any questions you may have.